 | Error 12 & 13 from USB or SD Input |  |
 | Error 12 & 13 means that it is reading a different format from your USB or SD input. Please reformat your card/USB and only load MP3 music onto it. Then remove the radio from the dashboard and unplug it for 20 mins. This will do a master reset on the unit |
|
|
| I have sound but I have no picture on the screen. What do I do now? | |
| If you placed a DVD disc inside the radio and you can hear the disc play but you can not see the movie. Then you need to do one of two things.
1) Engage your braking brake system and then you can watch your movie.
or
2) Hook up your "BRAKE" wire to |
|
|
| Parental Code - Default Code |  |
| If your DVD player shows a "Parental Code" on the screen. Here is the facotry default code. It is 3308.
Once you have this code, you can go into the settings and change the level to whichever level you like.
Here is a break down of the levels:
L |
|
|
| Protection Light is ON | |
| This is the info I need to know before we can help you out.
Which speakers do you have wired to this amp?
What is the ohm load of the speakers?
How is the amp wired to the speakers? Bridged/Mono or Stereo?
Which amp do you have?
|
|
|
| Replacement Parts | |
| You can order a new part from us direct. I have attached two forms. One is the part item list and the second one you need to fill out and fax back to us with all your information on it. When you fill this form out, make sure that you put in your model num |
|
|
| Requesting RA# - Return Authorization for Repair | |
| If your product is not working correctly and you would like to send it in for warranty work, you will need to receive an RA# for return.
Make sure that you have a copy of your receipt that shows the following information (No Receipt = No Warranty):
|
|
|
| Service Manuals | |
| Sorry but we do not give out or sell our service manuals for any of our product. |
|
|
